Up to 20 users only Business phone or toll-free numbers Unlimited calls within the US/CA* Unlimited business SMS Voicemail-to-text Team messaging Document sharing
Everything in Standard PLUS Automatic call recording Single Sign-on Multi-site admin and management Up to 8-digit extensions with site codes Hot desking Advanced call handling including whisper, barge, and more Video meetings with up to 200 participants Real-time analytics Popular CRM integrations with Salesforce, Zendesk, and more Industry-specific integrations with Canvas, Smarsh, and more Developer platform and custom integrations
Everything in Essentials PLUS No limit on number of users Business phone numbers in over 100 countries Unlimited internet fax Unlimited audio conferencing Video meetings with up to 100 participants Up to 24-hour meeting duration Quality-of-service reports Popular integrations including Office 365, G Suite, Slack, and more 24/7 support